The basic questions should all be covered here.
It depends on your switches. Every keycap set lists the switch type it's made for — MX, Choc (low-profile), or Topre / EC. Match the set to your switches and you're good. If you're not sure what you've got, our Choc vs MX vs Topre guide walks through the differences.
Yes — that's our whole thing. We're keycaps experts for ergonomic boards: split, ortholinear, and columnar layouts. Our kit layouts cover the keys those keyboards actually use, not just standard staggered rows. See choosing keycaps for ergo.
Profile is the shape and height of the keycap, and it changes how a board looks and feels. We compare all of ours side by side in the keycap profiles guide so you can pick the one that fits your build.
Usually just a keycap puller to swap caps without bending your switch stems — grab one from keycap pullers. If you're putting MBK on Choc switches, you'll also want Choc spacers; here's why.
It marks our Legend‡ sets — the ones with our distinctive legends and iconography. Full story in the Legend‡ symbol explained.
We do. Custom colors, legends, and kit layouts across several profiles, handled through our customization app. Start on the custom keycaps page.
No — we keep our keycaps in stock and sell them directly, so there's nothing to wait on. When something is low or on its way back, the product page will say so.
We ship worldwide from China, dispatch within 1–5 business days, and shipping is calculated at checkout. Full details — delivery estimates, duties, tracking — are on the shipping page.
Unused, unopened sets can be returned within the return window. Faulty, wrong, or damaged orders are on us. The full terms are in our refund & return policy.
The fastest way is our Discord — that's where we hang out and answer questions. Prefer email? Everything's on the contact page.
Still have a question?